iPhone and iPad Mail In Form | iStore - Your local Apple expert

How Mail In Repairs Work

The Process

1) You need to read the below information, and fill out this form. Once you have filled out the form you will be required to pay a £25 service fee for both in and out of warranty repairs, which includes full diagnostics and insured return shipping .

2) You send the device to one of our UK repair centres (full details are sent by email after payment)

3) We carry out an inspection/diagnostics

4) Repair costs are quoted as needed. (No additional charges for Warranty Repairs)

5) Parts/replacement is ordered from Apple as needed

6) The device is returned to you via our fully insured courier company

How Long will it take?

We endeavour to have your device repaired in 3 working days.*

*Subject to parts availability and you would be notified if there was a delay to their repair.

We use cookies to allow us and selected partners to improve your experience and our advertising. If you're ok with this select "Accept all". Or select just "Functional only" cookies that are necessary to keep our site running. Or finally "View preferences" to tailor your experience.

Functional Always active

The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

Preferences

The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.

Statistics

The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.

Marketing

The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

iStore | Apple Premium Reseller

iStore

How Mail In Repairs Work

How Long will it take?